General Terms

By accessing or using the services provided by Holiday Express Jaisalmer, you agree to be bound by the following terms and conditions. These terms apply to all services, including tour packages, cab services, events, and movie location arrangements.

Booking and Payment

All bookings are subject to availability and confirmation by our team.

A minimum advance payment is required at the time of booking to secure your reservation.

Full payment must be made prior to the commencement of services unless otherwise agreed upon.

Payment methods include cash, bank transfer, or authorized online payment platforms.

Cancellations and Refunds

Cancellations must be communicated in writing or via phone at least 7 days prior to the scheduled service.

Refunds, where applicable, will be processed as per our Return Policy outlined separately.

Service Modifications

Any modifications to bookings, including changes in dates or service details, are subject to availability and may incur additional charges.

Holiday Express Jaisalmer reserves the right to modify or reschedule services due to unforeseen circumstances such as weather conditions, strikes, or operational issues.

Liability

Holiday Express Jaisalmer acts as a facilitator for various services and is not responsible for any delays, cancellations, or issues caused by third-party providers.

The company will not be liable for any loss, damage, or injury arising out of the use of our services.

Customer Responsibilities

Customers are expected to provide accurate information at the time of booking.

Any special requirements (e.g., medical conditions, dietary needs) must be communicated in advance.

Customers are responsible for their personal belongings during the use of our services.

Prohibited Activities

Customers are strictly prohibited from engaging in:

Illegal or unlawful activities while using our services.

Actions that may harm our staff, partners, or the reputation of Holiday Express Jaisalmer.

Intellectual Property

All content, branding, and materials associated with Holiday Express Jaisalmer are the property of the company and cannot be used, copied, or distributed without explicit consent

Force Majeure

Holiday Express Jaisalmer will not be held responsible for failure to deliver services due to circumstances beyond our control, including natural disasters, political unrest, or government restrictions.

Dispute Resolution

Any disputes arising from the use of our services will be governed by the laws of India.

The jurisdiction for all legal matters will be Jaisalmer.